FTC Cracks Down on Tech Support Scams Targeting Cord Cutters

While you're busy enjoying the freedom and flexibility of streaming, scammers are lurking, ready to exploit your tech needs. According to online reports, such as a recent one on Cord Cutters News, the FTC is on the case with a renewed crackdown on tech support scams, especially those targeting cord cutters.

Here's what you need to know:

• Streaming Services are a New Target: Scammers are posing as representatives from popular streaming platforms like Netflix, Hulu, or Disney+, offering fake tech support or "exclusive deals." They might claim your account is compromised or that you need to update your software.
• Smart TV Vulnerabilities: With more cord cutters relying on smart TVs, scammers are exploiting vulnerabilities in these devices. They might use fake pop-ups or calls claiming your TV has a virus or needs a software update.
• Phishing Attacks: Be wary of phishing emails or texts that appear to be from your streaming provider, asking for personal information or login credentials.

The FTC is fighting back:

• Operation Stop Scam Calls: This recent international operation targeted scammers using robocalls, fake websites, and online ads to trick people, including cord cutters.
• Operation AI Comply: The FTC is cracking down on scammers using AI to make their schemes more convincing, including those targeting streaming users.
• Telemarketing Sales Rule: The FTC is actively enforcing the updated rule to go after scammers who prey on cord cutters, regardless of who initiated the contact.

How to protect yourself:

• Be wary of unsolicited offers: Legitimate streaming services won't call or email you out of the blue offering tech support or special deals.
• Never give remote access: Don't allow anyone to remotely access your smart TV or other devices unless you initiated the contact with a trusted company.
• Verify everything: If you receive a suspicious call or message, contact your streaming provider directly through their official website or customer service number.
• Use strong passwords: Protect your streaming accounts with unique, strong passwords.
• Report scams: If you encounter a tech support scam, report it to the FTC at FTC.gov/Complaint.

Stay informed:

Visit FTC.gov: Get the latest news and consumer alerts on tech support scams targeting cord cutters.

Sign up for FTC email alerts: Stay updated on new scams and FTC actions.

Never relay on the FTC or any government agency to handle things. Take the proper action yourself. But do use government resources and reliable news outlets to get information so you can take the action you need.

My Streaming Life involves awareness of scams. By being aware of these scams and taking precautions, you can enjoy your streaming experience without falling victim to fraudsters.